For the Curious

Order and Payment

How to order?

Make your selection in our online store.

You will be required to choose a preferred delivery day along with your contact information. Please make sure to read the full details upon checkout.

Discount codes are applied during the payment process.

Payments are made through a third party credit card server. This is to ensure your security; at no time will the full credit card details be shared with Waves Pacific.

Will I receive an order confirmation?

Upon confirmation of the order and delivery date we will send a confirmation order. Please make sure all contact details are correct.

What happens if a product is out of stock?

If a product is out of stock you may sign up on our waitlist and you will be notified when it is back in stock.

If we are unable to deliver a product that was ordered we will notify you directly and refund the value of the missing item.

Shipping and Delivery

How much does the delivery cost?

Free delivery for orders over $1,000 of the net value of the order. (Amount - discount= $1,000 for free delivery).

Otherwise there is a $200 delivery charge.

Where do you deliver?

We deliver across Hong Kong Island, Kowloon and New Territories. (Outlying Islands will be confirmed thru email)